Leading OrganizationsThrough Transition
Deetz, S., Tracy, S. J., & Simpson, J. L. (2000). Leading organizations through transition: Communication and cultural change. Thousand Oaks, CA: Sage (232 pages).
Reviewed by Barrett, D. J. (2003). Journal of Business Communication, 40, 160-166.
Please Note: Many publications included here are protected by copyright laws. I provide them for educational use only. Any infringing use may be subject to disciplinary action and/or civil or criminal liability as provided by law. Link to the publisher for details of permissions of use.
Research & Publications
Tracy, S. J. & *López, C. (Abstract Submitted, In Progress 2024). Mash-N-Up as method: Combining metaphor, narrative, and artistic analytic practices. International Journal of Creative Research Methods. NOTE: PDF not yet available
Leach, R. B., Tracy, S. J., & Wong, T. (2024). Refreshing the positive: Bridging positive organizational communication and critical scholarship with Buddhist philosophies. Communication Theory, 34(1), 29-38. https://doi.org/10.1093/ct/qtad015
Leach, R., Zanin, A. Tracy, S., Adame, E. (Online First, 2023). Collective compassion: Responding to structural barriers to compassion with agentic action in healthcare organizations. Management Communication Quarterly. https://doi.org/10.1177/08933189231209724
Razzante, R. J., Hogan, M., Broome, B., Tracy, S. J., Chawla, D., & Skurzak, D. (2023). Interactive management research in organizational communication. Management Communication Quarterly, 37(4). https://doi.org/10.1177/08933189231159386
Zanin, A. C., Avalos, B. L., Town, S., Tracy, S. J., & Stanley, B. L. (2023). Discursive, communal, and individual coping strategies: How US adults co-constructed coping during preliminary COVID-19 stressors. Health Communication, 38(7), 1373-1387. https://doi.org/10.1080/10410236.2021.2010347
Tietsort, C. J., Tracy, S. J., & Adame, E. A. (2023). “You just don’t talk about certain topics”: How concerns to disclose suffering to leaders constrain compassion at work. Sustainability, 15(5), 4628. https://doi.org/10.3390/su15054628
Peterson, B. L., Albu, O. B., Foot, K., Hutchins, D., Qiu, J., Scott, C. R., Stohl, M., & Tracy, S. J. (2022). Conducting research in difficult, dangerous, and/or vulnerable contexts: Messy narratives from the field. Management Communication Quarterly, 36(1), 174-204. https://doi.org/10.1177/0893318921105870
Piña, A., Stoll, R., Holly, L., Wynne, H., Chiapa, A., Parker, J., Caterino, L., Tracy, S., Gonzalez, N., & Valdivieso, A. (2023). Streamlined pediatric anxiety program for school mental health services. Journal of Anxiety Disorders, 93. https://doi.org/10.1016/j.janxdis.2022.102655
Jones, S. E., & Tracy, S. J. (2022). Disciplined into hiding: Milk banking and the ‘obscured organization’. Management Communication Quarterly, 6(3), 520-546. https://doi.org/10.1177/08933189211068542. MCQ Article of the Year, 2023.
Dehnert, M., & Tracy, S. J. (2022). On dead-ends, pit-stops, and reimagining the road: How failure leads to teaching expertise and pedagogical transformation. International Journal of Education and Social Science Research, 5, 334-351. http://dx.doi.org/10.37500/IJESSR.2022.5127 https://ijessr.com/link4.php?id=573
Tracy, S. (2021). Calidad cualitativa: Ocho pilares para una investigación cualitativa de calidad. Márgenes Revista de Educación de la Universidad de Málaga, 2(2), 173-201. https://doi.org/10.24310/mgnmar.v2i2.12937
Taylor, B. C., Barley, W. C., Brummans, B. H. J. M., Ellingson, L. I., Ganesh, S., Hermann, A. F., Rice, R. M., Tracy, S. J. (2021). Revisiting ethnography in organizational communication studies. Management Communication Quarterly, 35, 623-652. https://doi.org/10.1177/08933189211026700.
Stanley, B. L., Zanin, A., Avalos, B., Tracy, S., & Town, S. (2021). Collective emotion during collective trauma: A metaphor analysis of the COVID-19 global pandemic. Qualitative Health Research, 31, 1890-1903. https://doi.org/10.1177/10497323211011589.
Adame, E., Tracy, S., Town, S., Towels, M., Razzante, R., Tietsort, C., Kamrath, J., Clark, L., Tremblay, R., Pettigrew, J., Donovan, M., & Becker, K. (2021). Can we create the “Being” of leadership?: A mixed-methods study of two leadership pedagogies at a southwestern, US University. Journal of Applied Communication Research, 49(3), 286-304. https://doi.org/10.1080/00909882.2020.1851040
Tietsort, C. J., Hanners, K. A., Tracy, S. J. & Adame, E. A. (2021). Free Listening: Identifying and evaluating listening barriers through empathic listening. Communication Teacher, 35, 129-134. https://10.1080/17404622.2020.1851734
Tye-Williams, S., Carbo, J., D’Cruz, P., Hollis, L. P., Keashly, L., Mattice, C., Tracy, S. J. (2020). Exploring workplace bullying from diverse perspectives. Journal of Applied Communication Research, 48(6), 637-653. https://doi.org/10.1080/00909882.2020.1830148
Bisel, R. S., Kavya, P., Tracy, S. J. (2020). Positive deviance case study as a method for organizational communication: A rationale, how-to, and illustration. Management Communication Quarterly, 34, 279-296. https://doi.org/10.1177/0893318919897060
Tracy, S. J. (2020). Let’s talk: Conversation as a defining moment for the communication discipline. Health Communication, 35:7, 910-916. doi: 10.1080/10410236.2019.1593081
Tracy, S. J. (2019). A short soliloquy on merit. Departures in Critical Qualitative Research, 8:4, 47-49. Refereed special issue on: “Merit, Whiteness, and Privilege.”
Malvini Redden, S., Clark L. E., Tracy, S. J., Shafer, M. (2019). How metaphorical framings build and undermine resilience during change: A longitudinal study of metaphors in team-driven planned organizational change. Communication Monographs, 86:4, 501-525. https://doi.org/10.1080/03637751.2019.1621361
Huffman, T. P., Tracy, S. J., Bisel, R. S. (2019). Beautiful particularity: Using phronetic, iterative, and heuristic approaches to a positively deviant case. Communication Research and Practice, 5, 327-341. https://doi.org/10.1080/22041451.2019.1676632.
Huffman, T. P., & Tracy, S. J. (2018). Making claims that matter: Heuristics for theoretical and social impact in qualitative research. Qualitative Inquiry, 24, 558-570. org/10.1177/1077800417742411
Tracy, S. J. (2018). A phronetic iterative approach to data analysis in qualitative research. Journal of Qualitative Research, 19: 2, 61-76. qualitative.or.kr
Donovan, M. C. J., & Tracy, S. J. (2017). Critical pedagogy meets transformation: Creating the being of communication activists. Communication Education, 66, 378-380.
Tracy, S. J. (2017). Practical application in organizational communication: A historical snapshot and challenge for the future. Management Communication Quarterly, 31(1), 139-145. DOI. 10.1177/0893318916675736.
Tracy, S. J., & Huffman, T. P. (2017). Compassion in the face of terror: A case study of recognizing suffering, co-creating hope, and developing trust in a would-be school shooting. Communication Monographs, 84, 30-53. DOI: 10.1080/03637751.2016.1218642
Tracy, S. J. (2016). Buds bloom in a second spring: Storying the male voices project. Qualitative Inquiry, 22, 17-24.
Dev, S., Hoffman, T. K., Kavalieratos, D., Schwenke, D., Heidenreich, P. Wu, W., Tracy, S. J. (2016). Barriers to adoption of mineralocorticoid receptor antagonists in patients with heart failure: A mixed-methods study. Journal of the American Heart Association, 5(3) e002493. doi: 10.1161/JAHA.115.002493
Hinrichs, M. M., Seager, T. P., Tracy, S. J., & Hannah, M. A. (2017). Innovation in the knowledge age: Implications for collaborative science. Environment Systems and Decisions, 37. 144-155. DOI: 10.1007/s10669-016-9610-9
Dev, S., *Hoffman, T., Kavalieratos, D., Schwenke, D., Heidenreich, P., Wu, W. C., & Tracy, S. (2015). Barriers to adoption and monitoring of mineralocorticoid receptor antagonists in a VA medical center. Journal of the American College of Cardiology, 65(10), A847.
Way, A. K., Zwier, R. K., & Tracy, S. J. (2015). Dialogic interviewing and flickers of transformation: An examination and delineation of interactional strategies that promote participant self-reflexivity. Qualitative Inquiry, 21, 720-731. DOI: 10.1177/1077800414566686
Scarduzio, J. A., Tracy, S. J. (2015). Sensegiving and sensebreaking via emotion cycles and emotional buffering: How collective communication creates order in the courtroom. Management Communication Quarterly, 29.
Tracy, S.J., Franks, T., Brooks, M.M., & Hoffman, T.K. (2015). An OPPT-In approach to relational and emotional organizational communication pedagogy. Management Communication Quarterly, 29, 322-328.
Tracy, S. J. (2014). Fieldwork horse-assery: Making the most of feeling humiliated, rebuffed, and offended during participant observation research. Management Communication Quarterly, 28, 459-466. DOI. 10.1177/0893318914536965.
Rivera, K. D., & Tracy, S. (2014). Embodying emotional dirty work: A messy text of patrolling the border. Qualitative Research in Organizations and Management, 9, 201-222.
Bisel, R.S., Barge, K. J., Dougherty, D. S., Lucas, K., & Tracy, S.J. (2014). A round-table discussion of “big” data in qualitative organizational communication research. Management Communication Quarterly, 28, 625-649.
Tracy, S. J., Eger, E. K., Huffman, T. P., Malvini Redden, S., Scarduzio, J. A. (2014). Narrating the backstage of qualitative research in organizations: A synthesis. Management Communication Quarterly, 28, 423-432. doi. 10.1177/0893318914536964.
Allen, J. A., Scott, C. W., & Tracy, S. J., Crowe, J. (2013). The signal provision of emotion: Using emotions to enhance reliability via sensemaking. International Journal of Work, Organisation, and Emotion.
Malvini Redden, S., Tracy, S. J., & Shafer, M. (2013). A metaphor analysis of recovering substance abusers’ sensemaking of medication assisted treatment. Qualitative Health Research, 23, 951-962.
Way, D., & Tracy, S. J. (2012). Conceptualizing compassion as recognizing, relating and (re)acting: An ethnographic study of compassionate communication at hospice. Communication Monographs, 79, 292-315.
Tracy, S. J. (2012). The toxic and mythical combination of a deductive writing logic for inductive qualitative research. Qualitative Communication Research, 1, 109-141.
Lutgen-Sandvik, P., & Tracy, S. J. (2012). Answering five key questions about workplace bullying: How communication scholarship provides thought leadership for transforming abuse at work. Management Communication Quarterly, 26, 3-47.
Alberts, J. K., Tracy, S. J., Trethewey, A. (2011). An integrative theory of the division of domestic labor: Threshold level, social organizing and sensemaking. Journal of Family Communication, 11, 21-38.
Alberts, J. K., *Riforgiate, S. E., Tracy, S. J., Trethewey, A. (2011). One more time with feeling: A rejoinder to Wood’s and Clair’s Commentaries. Journal of Family Communication, 11, 60-63.
Tracy, S. J. (2010). Qualitative quality: Eight “big-tent” criteria for excellent qualitative research. Qualitative Inquiry, 16, 837-851. Ranked 1 of 22216 articles in Social Sciences Interdisciplinary for 2010 to 2014.
Tracy, S. J., & Rivera K. D. (2010). Endorsing equity and applauding stay-at-home moms: How male voices on work-life reveal aversive sexism and flickers of transformation .Management Communication Quarterly, 24, 3-43.
Rush, E. K., & Tracy, S. J. (2010). Wikipedia as public scholarship: Communicating our impact online. Journal of Applied Communication Research, 38, 309-315. Note: Authors contributed equally and are listed in alpha order. Concepts used as part of the National Communication Association Wikipedia Initiative.
LeGreco, M., & Tracy, S.J. (2009). Discourse tracing as qualitative practice. Qualitative Inquiry, 15, 1516-1543.
Tracy, S. J. (2008). Care as a common good.Women’s Studies in Communication, 31, 166-174.
Lutgen-Sandvik, P., Tracy, S. J., & Alberts, J. K. (2007). Burned by bullying in the American workplace: Prevalence, perception, degree, and impact.Journal of Management Studies, 44, 837-862.
Tracy, S. J. (2007). Taking the plunge: A contextual approach to problem-based research. Communication Monographs, 74, 106-111.
Tracy, S. J., Myers, K. K., & Scott, C. (2006). Cracking jokes and crafting selves: Sensemaking and identity management among human service workers. Communication Monographs, 73, 283-308.
Tracy, S. J., Lutgen-Sandvik, P., & Alberts, J. K. (2006). Nightmares, demons, and slaves: Exploring the painful metaphors of workplace bullying. Management Communication Quarterly, 20, 148-185. Winner, Article of the Year Award, Applied Division, National Com. Association.
Tracy, S. J. & Scott, C. (2006). Sexuality, masculinity and taint management among firefighters and correctional officers: Getting down and dirty with “America’s heroes” and the “scum of law enforcement.” Management Communication Quarterly, 20. 6-38.
Trethewey, A., Tracy, S. J., & Alberts, J. K. (2006). Crystallizing frames for Work-Life. In the special issue “Communication and the Accomplishment of Personal and Professional Life” in Electronic Journal of Communication, 16:3,4.
Tracy, S. J. (2005). Locking up emotion: Moving beyond dissonance for understanding emotion labor discomfort. Communication Monographs, 72, 261-283.
Tracy, S. J., & Trethewey, A. (2005). Fracturing the real-self↔fake-self dichotomy: Moving toward crystallized organizational identities. Communication Theory, 15, 168-195.
Tracy, S. J. (2004). Dialectic, contradiction, or double bind? Analyzing and theorizing employee reactions to organizational tensions. Journal of Applied Communication Research, 32, 119-146.
Tracy, S. J. (2004). The construction of correctional officers: Layers of emotionality behind bars. Qualitative Inquiry, 10, 509-533. Winner, Article of the Year, Ethnography Division, NCA. Used as a model of creative nonfiction in H. L. Goodall, Jr., (2008) Writing Qualitative Inquiry: Self, Stories, and Academic Life. Walnut Creek, CA: Left Coast Press. Used as a model of crystallized epistemological approaches in Ellingson, L. L. (2008). Engaging crystallization in qualitative research. Thousand Oaks, CA: Sage.
Tracy, S. J. (2003). Correctional contradictions: A structural approach to addressing officer burnout. Corrections Today, 90-95. Selected and reviewed by editor.
Tracy, S. J. (2002). When questioning turns to face threat: An interactional sensitivity in 911 call-taking. Western Journal of Communication, 66, 129-157.
Tracy, S. J. (2002). Altered practice<–>altered stories<–>altered lives: Three considerations for translating organizational communication scholarship into practice. Management Communication Quarterly, 16, 85-91.
Tracy, S. J. (2000). Becoming a character for commerce: Emotion labor, self subordination and discursive construction of identity in a total institution. Management Communication Quarterly, 14, 90-128.
Tracy, S. J., & Tracy, K. (1998). Emotion labor at 911: A case study and theoretical critique. Journal of Applied Communication Research, 26, 390-411.
Tracy, K., & Tracy, S. J. (1998). Rudeness at 911: Reconceptualizing face and face attack. Human Communication Research, 25, 225-251.
* Asterisk (*) denotes a co-author who was a student I mentored when material was developed.
Leach, R. B., Dehnert. M., Reutlinger, C., Marr, C., & Tracy, S. J. (In Press, 2024). Setting up the tent poles: An overview, discussion, and extension of the big-tent model of qualitative quality. In U. Flick (Ed.), The SAGE Handbook of Qualitative Research Quality. SAGE. NOTE: PDF not yet available
Tracy, S. J., & Gist-Mackey, A. N. (2023). Qualitative methods in organizational communication. In V. Miller & M. S. Poole (Eds.), Handbook of Organizational Communication. DeGruyter.
Tracy, S. J., Gist-Mackey, A. N., & Dehnert, M. (2024). Phronetic iterative qualitative data analysis (PIQDA) in organizational communication. In B. H. J. M. Brummans, B. C. Taylor & A. Sivunen (Eds.), The SAGE Handbook of Qualitative Research in Organizational Communication. SAGE.
Riforgiate, S., & Tracy, S. J. (2023). Management, organizational communication, and emotion. In G. L. Schiewer, J. Altarriba, & B. C. Ng (Eds.), Handbook on Language and Emotion (pp. 1853-1871). De Gruyter.
Tracy, S. J., *Avalos, B., *Martinez, L., *Stanley, B. L., & Town, S., Zanin, A. (2022). Compassion, burnout, and self-care during COVID-19: On the collective impact of self-soothing super highways. In L. Browning, J. Sørnes, & P. J. Svenkerud (Eds.), Organizational communication and technology in the time of coronavirus: Ethnographies from the first year of the pandemic (pp. 191-209). Palgrave. Organizational Communication and Technology in the Time of Coronavirus
Tracy, S. J., *Tietsort, C. J., & *Martinez, L. (2021). “Do something you’re passionate about”: Planning and carrying out research. In B. W. Bach, D. Braithwaite, & S. Ganesh (Eds.), By degrees: Resilience, relationships, and success in communication graduate studies. Cognella. (8000 words)
Tracy, S. J., & *Reutlinger, C. (2020). How is qualitative data? An interrogation and puppet show dream. In M. D. Giardina, & N. K. Denzin (Eds.), Qualitative Inquiry and the Politics of Resistance (pp. 55-73). London: Routledge.
Tracy, S. J., & *Town, S. (2020). Real, fake, and crystallized identities in organizations. In A. Brown (Ed.), The Oxford handbook of identities in organizations (pp. 391-407). Oxford, UK: Oxford University Press.
*Lopez, C., & Tracy, S. J. (2020). Anchoring the big tent: How organizational autoethnography exemplifies and stretches notions of qualitative quality. In A. F. Herrmann’s (Ed.), The Routledge International Handbook of Organizational Autoethnography. London: Routledge.
Tracy, S. J., *Razzante, R., *Hanna, K. (2020). Creating the being of organizational inclusion. In M. L. Doerfel and J. L. Gibbs (Eds.), Building Inclusiveness in Organizations, Institutions, and Communities: Communication Theory Perspectives (pp. 113-132). London: Routledge.
Tracy, S. J., & Malvini Redden, S. (2019). The structuration of emotion. In A. M. Nicotera (Ed.), Origins and traditions of organizational communication: A comprehensive introduction to the field (pp. 348-369). London: Routledge.
*Razzante, R., & Tracy, S. J. (2019). Co-cultural theory: Performing emotional labor from a position of exclusion. In C. J. Liberman, A. S. Rancer, & T. A. Avtgis (Eds.), Casing communication theory (pp. 117-130). Dubuque, IA: Kendall Hunt.
Tracy, S. J., & Malvini Redden, S. (2019). Workplace emotion and relationships. In J. McDonald & R. Mitra (Eds.), Movements in organizational communication research: Current issues and future directions (pp. 155-174). London: Routledge.
Tracy, S. J., & Donovan, M. C. J. (2018). Moving from practical application to expert craft practice in organizational communication: A review of the past and OPPT-ing into the future. In P. J. Salem & E Timmerman (Eds.), Transformative Practices and Research in Organizational Communication (pp. 202-220). Hershey, PA: IGI Global.
*Razzante, R., J., Tracy, S. J., Orbe, M. P. (2018). How dominant group members can transform workplace bullying. In R. West, & C. Beck (Eds.), Routledge handbook of communication and bullying (pp. 46-56). London: Routledge.
Tracy, S. J. & *Hinrichs, M. (2017). Big tent criteria for qualitative research. In J. Matthes, C. S. Davis, & R. F. Potter (Eds.) The International Encyclopedia of Communication Research Methods (134-143). Hoboken, NJ: Wiley-Blackwell.
Tracy, S. J. & *Hinrichs, M. (2017). Phronetic iterative data analysis. In J. Matthes, C. S. Davis, & R. F. Potter (Eds.) The International Encyclopedia of Communication Research Methods (1444-1451). Hoboken, NJ: Wiley-Blackwell.
Tracy, S. J. (2017). Burnout in organizational communication. In C. Scott and L. Lewis (Eds.) The International Encyclopedia of Organizational Communication (pp. 166-174). Hoboken, NJ: Wiley-Blackwell: Wiley Publishers. (4,000 words).
Tracy, S. J., & Malvini Redden, S. (2016). Markers, metaphors, and meaning: Drawings as a visual and creative qualitative research methodology in organizations. In K. D. Elsbach, and R. M. Kramer (Eds.), Handbook of qualitative organizational research: Innovative pathways and ideas (pp. 238-248). New York: Routledge.
Tracy, S. J., & Geist-Martin, P. (2013).Organizing ethnography and qualitative approaches. In D. Mumby and L. L. Putnam (Eds.), Sage handbook of organizational communication, 3rd ed. (pp. 245-270). Thousand Oaks, CA: Sage.
Rivera, K. D., & Tracy, S. J. (2012). Arresting the American dream: Patrolling the borders of compassion and enforcement. In S. May (Ed.), Case studies in organizational communication: Ethical perspectives and practices, 2nd ed. (pp. 271-284). Thousand Oaks, CA: Sage.
Tracy, S. J., Alberts, J. K., Rivera, K. D. (2009). How to bust the office bully: Eight tactics for explaining workplace abuse to decision-makers. In A. Varma (Ed.), Understanding and addressing workplace bullying. Andhra Pradesh, India: ICFAI University Press. White paper from which it developed available here.
Tracy, S. (2009). Managing burnout and moving toward employee engagement: A critical literature review and communicative approach toward reinvigorating the study of stress at work. In P. Lutgen-Sandvik & B. Davenport Sypher (Eds.), The destructive side of organizational communication: Processes, consequences and constructive ways of organizing (pp. 77-98). New York: Routledge.
Planalp, S., Metts, S., & Tracy, S. (2009). The social matrix of emotion expression and regulation. In C. Berger, (Ed.), Handbook of communication science, 2nd edition (pp. 363-379). Thousand Oaks, CA: Sage.
Tracy, S. J. (2009). Navigating the limits of a smile: Emotion labor and concertive control on a cruise ship. In J. Keyton & P. Shockley-Zalabak (Eds.), Case studies for organizational communication: Understanding communication processes, 3rd edition (pp. 282-292). Los Angeles: Roxbury Publishing.
Stewart, K. A., Hess, A., Tracy, S. J, & Goodall, H. L. (2009). Risky research: Investigating the “perils” of ethnography. In N. K. Denzin & M. D. Giardina (Eds.), Qualitative inquiry and social justice (pp. 198-216). Walnut Creek, CA: Left Coast Press.
Tracy, S. J. (2009). Organizational Culture (2,300 words). Encyclopedia of communication theory. Thousand Oaks, CA: Sage.
Tracy, S. J. (2008). Emotion and communication in organizations. International communication association encyclopedia. (pp. 1-7). Hoboken, NJ: Wiley-Blackwell.
Hess, J. A., & Tracy, S. J. (2008). Finding your first job: The job search and interviewing process. In S. Morreale & P. Arneson (Eds.), Getting the most from your graduate education in communication: A student’s handbook. Washington, DC: National Communication Association.
Tracy, S. J. (2007). Power, paradox, social support and prestige: A critical approach to addressing correctional officer burnout. In S. Fineman (Ed.), The emotional organization: Passions and power (pp. 27-43). Oxford: Blackwell.
Tracy, S. J. & Scott, C. (2007). Dirty work and discipline behind bars. In S. Drew, B. M. Gassaway, & M. Mills (Eds.), Dirty work (pp. 33-54). Waco, TX: Baylor University Press.
Scott, C., & Tracy, S. J. (2007). Riding fire trucks and ambulances with America’s heroes. In S. Drew, B. M. Gassaway, & M. Mills (Eds.), Dirty work (pp. 55-76). Waco, TX: Baylor University Press.
Tracy, S. J. (2003). Watching the watchers: Doing ethnography behind bars. In R. Clair (Ed.), Expressions of ethnography (pp. 159-172). Albany, NY: SUNY Press.
Tracy, S. J. (2013). Positive communication in health and wellness. [Review of the book Positive communication in health and wellness, by M. J. Pitts & T. J. Socha]. The Journal of Positive Psychology, 9, 279-280. DOI:10.1080/17439760.2013.831468
Giannini, G. A., & Tracy, S. J. (2011). Communication resolutions for 2012: Gratitude. Communication Currents, 6:6. The Web Magazine of The National Communication Association.
Tracy, S. J. (2010). Compassion: Cure for an ailing workplace? Communication Currents, 5:6. The Web Magazine of The National Communication Association.
Tracy, S. J. & Rivera, K. D. (2009). Work Hard, Live Hard. Distributed to work-life organizations, their websites, and media outlets internationally.
Tracy, S. J., Alberts, J. K., Rivera, K. D. (2007). How to bust the office bully: Eight tactics for explaining workplace abuse to decision-makers. Distributed to workplace bullying websites, and media outlets internationally.
Scott, C. W., Myers, K. K., & Tracy, S. J. (November, 2006). Humor as Serious Business. Communication Currents, 1:1. The Web Magazine of The National Communication Association.
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